Frequently Asked Questions
Everything you need to know about your Dansko experience.
How do I ensure I am ordering the correct size?
Dansko shoes are sized according to European (EU) whole size standards. To find your best fit, please refer to our size chart which provides conversions to US sizes and tips on how to measure your foot length.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn merchandise purchased through our official website. Items must be returned in their original packaging to receive a full refund.
Do Dansko shoes provide proper arch support?
Yes, our footwear is designed with legendary arch support and contoured footbeds. Many of our professional clogs carry the APMA Seal of Acceptance for promoting good foot health.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the contiguous United States. Once your order leaves our warehouse, you will receive a tracking number via email.
Can I replace the insoles in my Dansko shoes?
Many of our styles feature removable footbeds that can be replaced with standard or custom orthotics. Check the specific product description to see if a model has a removable insole.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.