Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 60-day return policy for all unworn footwear in its original packaging. If your Dansko shoes aren't the perfect fit, we provide easy online processing to ensure a seamless experience.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to locate your purchase.
Print Your Label
Select the items you wish to return and download your prepaid UPS shipping label provided by our system.
Pack Your Shoes
Place the unworn footwear back in its original Dansko shoebox and secure it inside a sturdy shipping carton.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing